Privacy Policy

Last Updated: January 2026 | Effective Date: January 2026

1. Introduction

Ulvandar Logistics LP ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and in your dealings with our Arctic supply chain logistics services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our business operations.

Our registered address is 150 9 Ave SW, Calgary, AB T2P 3H9, Canada. VAT: 739401582 RT 0001.

2. Information We Collect

We collect personal information in various ways, including:

2.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Mailing addresses for service delivery
• Payment information (processed securely through third-party payment providers)
• Shipping details and cargo information
• Customer service inquiries and communications
• Any other information you voluntarily submit

2.2 Information Collected Automatically

• IP address and device identifier
• Browser type and version, operating system
• Pages visited, time and duration of visits
• Referring URL and click-through data
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive personal information from business partners, service providers, logistics partners, and other third parties to facilitate our logistics services and ensure accurate delivery information.

3. Legal Basis for Processing

We process personal information based on the following legal grounds:

• Performance of contracts with you
• Your explicit consent
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests

4. How We Use Your Information

We use personal information for the following purposes:

• Providing logistics services and managing shipments
• Processing payments and managing billing
• Responding to customer inquiries and providing support
• Sending transactional communications (shipment updates, confirmations)
• Marketing communications (with your consent)
• Improving our services and website
• Complying with legal obligations
• Fraud prevention and security

5. Sharing Your Information

We may share personal information with:

• Service providers and logistics partners necessary for service delivery
• Legal advisors, accountants, and auditors
• Government agencies and authorities as required by law
• Payment processors and financial institutions
• Potential buyers in case of business transfer or acquisition

We do not sell personal information to third parties for marketing purposes without your explicit consent.

6. International Data Transfers

If we transfer personal information internationally, we implement appropriate safeguards such as Standard Contractual Clauses or your explicit consent to ensure adequate protection of your data.

7. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Retention periods vary depending on the context and applicable laws. Generally, we retain:

• Customer transaction data: 7 years for accounting and tax purposes
• Marketing communications: Until you unsubscribe
• Website analytics: 12-24 months

8. Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure password policies and access controls
• Regular security audits and penetration testing
• Employee training on data protection
• Compliance with industry security standards

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

9.1 Access and Portability

You have the right to request access to, and receive a copy of, the personal information we hold about you in a structured, commonly used, machine-readable format.

9.2 Correction

You can request correction of inaccurate or incomplete personal information.

9.3 Deletion

You may request deletion of your personal information, subject to legal retention obligations.

9.4 Objection to Processing

You can object to processing of your information for direct marketing or other purposes where we rely on legitimate interests.

9.5 Withdrawal of Consent

Where we process information based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at sales@ulvandar.bond.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. Cookies allow us to:

• Remember your preferences
• Improve website functionality
• Analyze traffic patterns
• Deliver personalized content

You can control cookies through your browser settings. Please refer to our Cookie Policy for detailed information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information promptly. Please contact us if you believe we have collected information from a minor.

13. Marketing Communications

We may send you marketing communications about our services. You can opt out of marketing emails by:

• Clicking the "Unsubscribe" link in our emails
• Contacting us directly at sales@ulvandar.bond
• Updating your preferences in your account settings

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by providing additional notice. Your continued use of our services following such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

16. Data Protection Officer

If you have concerns about our privacy practices or wish to exercise your data protection rights, you may also contact our Data Protection Officer or file a complaint with the appropriate data protection authority in your jurisdiction.

17. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws including:

• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Alberta Personal Information Protection Act (PIPA)
• General Data Protection Regulation (GDPR) - where applicable
• Other applicable provincial and federal privacy laws